Privacy Policy for MACH10 Productions

Effective Date: June 9, 2025

1. Introduction

MACH10 Productions ("we", "us", "our", "MACH10") is committed to respecting your privacy. This policy

explains what information we collect, how we use it, and how we protect it when you visit

www.mach10.com.au ("the Site") or engage our services: creative strategy, automotive photography &

videography, sound design, editing, and more.

2. Information We Collect

a. Information You Provide

When contacting us (via our Contact form), we collect:

- Full name

- Email address

- Phone number (optional)

- Details about requested services

- How you heard about us

- Message content

b. Automatically Collected Data

Our website may automatically log your IP address, browsing behavior, and device information via cookies or

analytics.

3. How We Use Your Information

We use your data to:

1. Respond to inquiries and book consultations

2. Provide, develop, and improve services, including consulting, production, and delivery processes

3. Communicate about projects, newsletters, or updates (with your consent)

4. Sharing Your Information

We don't sell or rent personal data. We may share information with:

- Service providers (e.g., email or CRM platforms) to assist you

- Legal or safety purposes, if required by law

5. Data Retention

- Contact form details: retained until the end of a project and any related support, plus a period required to

fulfill legal obligations (e.g., 7 years for records)

- Analytics data (if used): retained per analytics service terms

6. Your Rights

You can:

- Access or update your personal data

- Request deletion (subject to legal constraints)

- Object to data processing

- Withdraw your consent anytime

To exercise these rights, contact: dan@mach10.com.au or use the Contact form.

7. Security

We implement reasonable security practices to protect your data, including secure servers and access

controls. However, no website is 100% secure.

8. Children's Privacy

The Site/services are not directed to children under 16; we do not knowingly collect their data.

9. International Transfers

MACH10 is based in Sydney, Australia. Any data transferred overseas (e.g., to cloud providers) will be

protected in accordance with Australian privacy laws and international standards.

10. Changes to This Policy

We may update this policy as needed. Changes will appear with a new "Effective Date." Continued use of the

Site constitutes acceptance of any updates.

11. Contact Us

For questions, concerns, or to exercise privacy rights, email dan@mach10.com.au or submit a message

through the Contact form on our Site.

12. Complaints

If you believe your privacy rights have been violated, please contact us. You can also raise concerns with the

Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.